WARRANTY & REPLACEMENT

Last updated: June 2026

At AirPartsCenter, we are committed to providing reliable HVAC refrigerants, air conditioning supplies, and related products while ensuring customer satisfaction. This Warranty & Replacement Policy explains the terms under which products purchased from our store may be eligible for warranty service, replacement, refund, or store credit.

WARRANTY COVERAGE

All products sold by AirPartsCenter are covered by a limited warranty against defects in materials and workmanship for a period of 30 days from the date of delivery, unless otherwise stated on the product page.

This limited warranty applies only to products used under normal conditions and as intended.

The warranty does not cover damage caused by:

• Improper handling, misuse, or abuse
• Accidental damage or impact
• Unauthorized modifications or repairs
• Improper installation, storage, or maintenance
• Normal wear and tear from regular use
• Damage caused by weather exposure, fire, water, or external conditions beyond normal product use

HOW TO MAKE A WARRANTY CLAIM

To make a warranty claim, please follow these steps:

1. Prepare your order number and proof of purchase.
2. Take clear photos or videos showing the defect or issue.
3. Contact our support team with the relevant details.

Contact information for warranty claims:

Email: contact@airpartscenter.com

Phone: +1 (551) 294-4870

Business Address: 1415 N Center St, Braidwood, IL 60408, United States

Once we receive your warranty request, we will review it and respond with further instructions within 3–5 business days.

REMEDIES UNDER WARRANTY

If your warranty claim is approved, AirPartsCenter may, at its discretion:

• Repair the defective product
• Replace the product
• Provide a refund
• Provide store credit

Shipping costs related to approved warranty returns may be covered or reimbursed at our discretion.

EXCLUSIONS

This Warranty & Replacement Policy does not cover:

• Products purchased from unauthorized resellers
• Items without valid proof of purchase
• Cosmetic damage that does not affect product functionality
• Damage caused by misuse, neglect, or improper care
• Products returned without prior approval
• Damage caused by normal wear and tear
• Products used in a way that does not follow product instructions or safety guidelines

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, AirPartsCenter’s liability under this warranty is limited to the remedies described above.

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

CHANGES TO THIS WARRANTY POLICY

We may update this Warranty & Replacement Policy from time to time. When updates are made, the “Last updated” date at the top of this policy will be revised.

CONTACT INFORMATION

If you have questions about this Warranty & Replacement Policy or wish to submit a claim, please contact us:

Store Name: AirPartsCenter

📧 Email: contact@airpartscenter.com

📞 Phone: +1 (551) 294-4870

📍 Address: 502 Delz St, Houston, TX 77018, United States